Privacy Policy
Effective Date: 27-12-2024
Sight Horizon LLP (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other details you provide through forms or inquiries.
- Technical Information: IP address, browser type, and usage data collected automatically through cookies and similar technologies.
- Project Details: Information shared regarding specific projects or services.
2. How We Use Your Information
We use the collected data for the following purposes:
- To respond to inquiries and provide services.
- To process contracts, project agreements, and payments.
- To improve website functionality and user experience.
- To send updates, promotions, or service-related announcements.
- To comply with legal obligations or enforce agreements.
3. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except in the following cases:
- With trusted partners or service providers to assist in delivering our services (e.g., logistics, contractors).
- As required by law or legal proceedings.
- In the event of a business transfer (e.g., merger, acquisition).
4. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
- Secure servers and encryption technologies.
- Restricted access to personal data for authorized personnel only.
5. Retention of Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with legal, regulatory, and business requirements.
- Customer Data: Personal and project-related data provided by our clients will be retained for the duration of the project for record-keeping, warranty, or legal compliance purposes.
- Marketing Data: If you have opted in to receive marketing communications, we will retain your data until you unsubscribe or request its deletion.
- Technical Data: Data collected automatically through our website (e.g., cookies, IP addresses) will be retained in accordance with our data analytics and security protocols.
When personal data is no longer required, we securely delete or anonymize it to ensure it cannot be linked back to you. If specific laws or regulations require longer retention, we will comply accordingly.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct inaccuracies in your data.
- Request deletion of your data, subject to legal obligations.
- Opt-out of marketing communications at any time.
7. Vendor Privacy Policy
We work with trusted vendors, contractors, and service providers (“Vendors”) to deliver high-quality services to our clients. This section outlines our approach to handling vendor information:
a. Information We Collect from Vendors:
We may collect the following details from our Vendors:
- Contact information: Name, email, phone number, and address.
- Business details: Company name, registration information, and tax details.
- Payment details: Bank account information and payment preferences.
b. How We Use Vendor Information:
Vendor information is collected and processed for purposes including:
- Managing contracts, agreements, and work orders.
- Processing payments and invoices.
- Communicating about ongoing projects, deadlines, and requirements.
- Complying with legal, regulatory, and audit requirements.
c. Sharing Vendor Information:
We do not sell or share vendor information, except when necessary:
- With financial institutions to process payments.
- With regulatory authorities to meet compliance obligations.
- With clients, when necessary, to maintain transparency on project execution.
d. Data Security and Retention:
We take measures to safeguard vendor data and retain it only for as long as required by law or for the duration of our working relationship. Upon termination of the relationship, we securely delete or anonymize vendor data, unless retention is required by applicable law.
e. Vendor Responsibilities:
We expect our Vendors to:- Handle personal data received from us in compliance with applicable data protection laws.
- Maintain the confidentiality and security of shared data.
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
- Email: [email protected]
- Phone: +91 9147079767
- Address: 5ES7-A, East Tower, Mani Casadona, Newtown, Kolkata – 700160